of Service Terms

Please read our transfer, withdrawal, deferral, event cancelation policy and payment option plan carefully.

TRANSFER

If you want to transfer your registration to another participant or transfer to another event, please read below and follow the rules.

PARTICIPANT TRANSFER

  • Transfer to another person is available for individual and group registrations (up to 3 transfers for 3+1 groups.
  • "Registrations for 1+1 promotional campaigns are considered group (team) registrations and are therefore subject to the same rules and conditions as all other group registrations. This provision applies to the entire website."
  • Once the registration is transferred, the new participant forfeits their eligibility for the right to:
  1. Participant re-transfer
  2. Event transfer
  3. A full or partial refund
  4. Defer
  • For participant transfer, there will be an extra fee of €30 (+ 7% Active fee) which will be paid by the new participant, not the participant who originally paid the registration fee
  • Participant transfer is available until 15 days prior to the start of the event - check deadlines here.

EVENT TRANSFER

  • Transfers are only allowed to other events in the same event country organization and during the same calendar year.
  • Once the event transfer has been redeemed, the participant forfeits their eligibility for the right to:
  1. Participant transfer
  2. Event re-transfer
  3. A full or partial refund
  4. Defer
  • Transfers to other countries are NOT allowed
  • For event transfer, there will be an extra fee of €30 (+ 7% Active fee)
  • If a participant is transferring from a higher-priced event to a lower-priced event, the participant will not be refunded with the price difference.
  • If a participant is transferring from a lower-priced event to a higher-priced event, the participant will be required to pay the difference in addition to an extra fee of €30 (+ 7% Active fee)
  • A transfer into sold-out events is not available.
  • The transfer option is only available for individual entries, NOT valid for promo and group entries.
  • Participants can transfer out of an event until 45 days prior to the start of the event (the event the participant initially registered for)- check deadlines here.

TRANSFER PROCESS

  • Please follow the next steps if you want to transfer to another event:
  • Fill out the event transfer or the person transfer form that you will find at the end of this page or HERE
  • Once you submit the form you will receive a confirmation email from Active
  • Please check your junk folder as well, if you haven’t received your confirmation email, please fill out the form again or contact slovenia@highlanderadventure.com
  • Your request will be processed within 5 business days; you will receive a separate email from Active with a personalized registration link for the new event.
  • Once you redeem the invite, you will receive one last confirmation email from Active.

WITHDRAWAL

If you want to withdraw your registration, please read below and follow the rules

WITHDRAWAL FROM THE EVENT

If you need to withdraw from the event, please note that you must submit the request before the deadline:

  • Until 45 before the event: 50% refund of the entry fee
  • After 45 days before the event: no refund possible

Check deadlines here.

The money will be refunded to the Credit Card used during the registration.

Please note that a credit card refund can take up to 3-5 days.

WITHDRAWAL PROCESS

If you want to withdraw from the event, please follow the next steps:

  • Fill out the withdrawal form that you will find at the end of this page or HERE.
  • Once you submit the form you will receive a confirmation email from Active
  • Please check your junk folder as well, if you haven’t received your confirmation email, please fill out the form again or contact slovenia@highlanderadventure.com
  • Your request will be processed within 5 business days, you will receive a separate email from the local event team once the refund has been done.
  • You will receive another email from Active with the cancelation confirmation.

DEFERRAL

If you want to deferral your registration, please read the rules written below.

DEFERRAL OPTION

  • Deferrals are only allowed to events in the same event country organization in the next calendar year.
  • The option to defer registration to next year is available for individual registrations and group registrations (only if the entire group will defer)
  • Once a deferral has been redeemed, the participant forfeits their eligibility for the right to:
  1. Participant transfer
  2. Event Transfer
  3. A full or partial refund
  4. Re-defer
  • The deferral option is available until 45 days prior to the start of the event - check deadlines here.

DEFERRAL PROCESS

Please follow the next steps if you want to defer from the event:

  • Fill out the deferral form that you will find at the end of this page or HERE.
  • Once you submit the form you will receive a confirmation email from Active
  • Please check your junk folder as well; if you haven’t received your confirmation email, please fill out the form again or contact slovenia@highlanderadventure.com
  • Your request will be processed within five business days, you will receive a separate email from the local event team once the deferral has been done and receive a new registration link once registrations for the next year have been opened.
  • You will receive another email from Active with the deferral confirmation.

PAYMENT OPTION PLAN

  • Not available for HIGHLANDER Slovenia events.

EVENT CANCELATION

  • Participants will get no refund: if the Event producer defers, changes, or cancels the event from causes beyond the control of the Event Producer (acts of God and the elements, including without limitation, wind, rough water, rain, hail, hurricane, tornado, earthquake), acts of terrorism, fire, threatened or actual strike, labor difficulty, work stoppage, insurrection, war, public disaster, flood, unavoidable casualty, race course conditions, or any other cause beyond the control of Event Producer)
  • Participants are eligible for the full refund (without 7% of the Active fee): if the Event producer defers, changes or cancels the event from a cause under the control of Event Producer (other causes not mentioned above)

BY REGISTERING, PARTICIPANTS UNDERSTAND AND CONFIRM:

All the Terms of Service are written above.

  • Event Producer reserves the right, in its sole and complete discretion, to deny entry, revoke the entry application of any applicant at any time, and/or disqualify any individual from the Event. Applicant expressly waives any claim for damages arising from the denial or revocation of an entry application exceeding the amount of the entry fee.
  • In no event may participant (or anyone else on their behalf) without the prior written consent of Event Producer, Avantura života d.o.o., its assignees, or its designees: (a) use any intellectual property of Event Producer, Avantura života d.o.o. and/or its affiliates, including, but not limited to, the HIGHLANDER marks and names (COLLECTIVELY IPs) and/or any words or marks that refer to, or are suggestive of, or confusingly similar to, the Event, any Event logo, Event name, Event location, Event date, or Event distance (collectively, “Event IP”), or (b) sell, market, distribute, or produce any products, events, merchandise, websites, or services that are Event-branded, or branded or marked using (i) any Event logo, (ii) any Event name, (iii) any Event IP, or (iv) or any IP (including without limitation the word “HIGHLANDER” or any foreign translation thereof as a prefix for, or component of, any event, trade name, trademark, organization name, club name, or brand of any kind, in each case in any way related to training, coaching, or any hiking sports).
  • These Terms of Service are subject to the application of Croatian law and shall be interpreted in accordance with the provisions of Croatian law, excluding the application of the United Nations Convention on Contracts for the International Sale of Goods (Vienna, 1980) (CISG) and application of the provisions of the conflict of laws in accordance with the private international law. All disputes arising from this Agreement, including disputes pertaining to the issues of lawful creation, breach, or termination of this Agreement, as well as legal consequences arising thereof, shall be instructed to resolve the matter through conciliation in accordance with the Rules of Conciliation of the Croatian Chamber of Economy in force. In case these disputes are not resolved through conciliation within 30 (thirty) days from the day of submitting the motion to the initiate conciliation procedure or within a different deadline agreed to by the parties, these disputes shall be resolved through arbitration in accordance with the Rules of Arbitration of the Permanent Arbitration Court of the Croatian Chamber of Economy (Zagreb Rules). For disputes whose value amounts up to (including) EUR 500.000 (in writing: five hundred thousand EUR), the number of arbitrators shall be one. For disputes whose value is greater than EUR 500.000 (in writing: five hundred thousand EUR), the number of arbitrators shall be three. The applicable law shall be the law of the Republic of Croatia.
    The language of the arbitration proceeding shall be Croatian. The place of arbitration shall be Zagreb, the Republic of Croatia. The person authorized for appointment shall be the President of the Permanent Arbitration Court of the Croatian Chamber of Economy.
  • Participants acknowledge and confirm their liability for compensation for any damage to others’ property and/or material and/or non-material damage caused by injury or death of third persons (including, but not limited to, other Event participants, employees/representatives of the Released Parties and similar) that may result from their actions and/or inaction.

QUESTIONS GENERAL

01

What do I receive when I complete HIGHLANDER?

If you complete any distance of HIGHLANDER successfully, you will receive a unique experience to remember every time you look up in the sky, lifetime friends, a hard-earned HIGHLANDER Title, Pin, Patch, and Certificate.

02

What is the cutoff time?

This is a backpacking adventure, not a race. The cutoff time for Hercules is 25.06.2025 at 5pm and for Pegasus 23.06.2025 at 6pm.

03

Will HIGHLANDER take place in the event of bad/inclement weather?

Yes.

REGISTRATIONS - CHECK-IN - START

01

How do I register?

To register for the event, complete the registration form on the event website.

Payments are made online only using a debit or credit card.

Capacity is limited, make sure you don't miss your slot and register now for the Adventure of a Lifetime! Check the prices and what they include.

02

How can I register as a Team?

You can register as a team using Team registration 3+1:

  • 3+1 means that the team of 4 is registered - 3 registrations are purchased and 1 is complimentary.
  • Choose a member of your team that will make the purchase of the whole group. Congratulations, you are now a Team Captain. During the purchase, you are asked to name the team and make a password.
  • You share the name and the password with the other 3 people in your team, that register as Team Members.
  • Team Members register with a price of €0 but need Team's name and password in order to register.
  • The maximum in 3+1 is 4 people. There can be less, but not more. In case of fewer people, the group is not entitled to the price deduction.

03

Transfer/Withdrawal/ Deferral process:

Please find all relevant information here.

04

Can someone else register for me?

No, all participants must come to the Check-in in person during the Check-in open hours, present their ID and personally sign the event waiver.

05

Is there a minimum age to participate?

Minors are permitted at the event with a parent/guardian. Please download the document attached below, complete the document with the necessary information and save it as a PDF. Once you complete the registration and the payment for a parent/guardian and a minor, please, contact the organizer at slovenia@highlanderadventure.com to send the PDF file and get further instructions.

Consents for Minor to participate:

●     HIGHLANDER Hercules Julian Alps

●     HIGHLANDER Pegasus Julian Alps

06

I have not received the confirmation e-mail – where can I find it?

The confirmation email is automatically sent after submitting the payment. Check your inbox and spam folders, and if confirmation is not found, please contact slovenia@highlanderadventure.com.

07

How do I change my personal details (address, e-mail…)?

If this is your first time registering for an event on the Active.com platform, you will create an Active profile. Here you will have access to all registered events, and you can edit some of your personal details.

  • Log in to https://myevents.active.com.    
  • Scroll through the list of registered events
  • Choose “Edit Registration Information”
  • Make changes to custom questions etc.  
  • Save changes

If you need to change other information (such as an email address), please contact slovenia@highlanderadventure.com.

08

What is the check-in procedure?

All participants must register in person at the event before the start to collect the Participant´s Kit and food. We do not send out the Participant´s Kit by mail. You will also receive an email with Registration Check-in information one week before the event.

09

Will you be providing transportation to the Check-in and/or Start?

Arrival to start is in the participants' own organization; we will gather some RECOMMENDATIONS under the tab TRAVEL & ACCOMMODATION.

10

I will be staying in Slovenia after the event. Will HIGHLANDER provide transportation to my next destination after the event?

No. The Organizer will only provide transportation to Bohinjska Bistrica. Any other transportation arrangements are your responsibility.

WHAT TO BRING

01

What food is provided?

It depends on you and your body. For each participant, the Organizer will provide camping food, distributed at checkpoints. There is a specific field in the registration form that includes diet preferences. A vegetarian option will be available at all checkpoints. Vegan and gluten-free options, however, will not be available.

 We all have unique eating habits and feel full at different rates so if you think you need additional food / have a special diet, please bring it with you.

If you are participating with your dog, please bear in mind dog food is not provided.

02

Can I bring my dog?

Yes, however, take into consideration:  

  •  The route is demanding for dogs; there can be a heath and rocky path. Please reconsider if your dog is used to walking terrain like that.
  • Dogs must be on a leash at all times.
  • There is no extra registration fee.
  • You should carry the dog food with you and an appropriate amount of water
  • Please note: dogs must be used to sleep in crowds and not make noises during the night

03

Can I bring my drone?

We are aware some of you might want to capture your Adventure of a Lifetime by using a drone, however, we have to point out that drones are not allowed by state law.

04

What type of clothing should I pack?

Make sure you have clothes for cold and wet weather and also for hot summer days. Showers, fog patches, strong winds, and long periods of sunshine are only a few weather conditions to expect.

You will start in the Alpine and finish in the Sub-Mediterranean climate. This means you might see anything from sleet to summer temperatures of 30ºC. We recommend you check the weather forecast daily. 

 

THE ROUTE

01

I have never hiked, but I feel physically ready. Can I register?

I feel Slovenia HIGHLANDER Julian Alps is a challenge that requires preparation but you don’t need to be an experienced mountaineer. You need to be in good physical condition, used to hiking. Technically the Hercules route is easy, however in a short part in Day 1, the route is partly demanding (if you feel uncertain in partly demanding routes, contact organiser for alternative).

02

How can I best prepare for HIGHLANDER Julian Alps?

All participants should be physically prepared to tackle the route smoothly. We advise up to 200 km of backpacking in the months before HIGHLANDER to prepare for the trail. Above all, you must be able to carry a heavy backpack (practice with 5-7 kg and increase 15-17 kg). Make sure you can walk comfortably in your backpacking shoes and break them in prior to the event.

Find more information on how to get ready here.

03

Is there a cellular service on the course?

There is cellular service on most of the route but not all the time.

04

How difficult is it to stay on the trail?

Most hiking trails in the Julian Alps are marked very well. It is important to adhere to markers and official hiking trails. CHECKPOINTS with trained staff are 20-25 km apart. Always keep a map in hand and follow the signposts to stay on course and arrive safely at your destination.

05

Do I have to stop at each checkpoint?

You have to collect all checkpoint stamps. Checkpoints are open at specific times. During the checkpoints’ working hours, our staff will help you obtain your HIGHLANDER checkpoint stamp, water, and food. Please know that if you don’t manage to get the checkpoint stamp, you are disqualified and are not entitled to the HIGHLANDER Title, Pin, Patch, or Certificate. Checkpoint stamp collection is the sole responsibility of the participant.

06

Do I have to set up my tent close to checkpoints?

YES; at checkpoints, there will be adesignating sleeping area. If you are unable to reach the checkpoint, you can bivouac outside of checkpoints, but not in inhabited areas.

07

Will you be designating sleeping areas?

Designated bivouacking sites are on the Checkpoints for each HIGHLANDER format or in close vicinity, and you are required to camp on these sites.

08

Can I sleep in mountain lodges or huts?

No. Sleeping is only permitted in tents and in sleeping bags which are mandatory HIGHLANDER gear for all participants. Mountain lodges and huts have limited space and could not accommodate all HIGHLANDER participants. Sleeping in a tent is a special experience and one of the best parts of a true backpacking adventure.

09

Are hiking poles a good idea?

A great idea, if you are used to hiking with them!

10

What if I have gear trouble?

Checkpoint staff is trained for such cases. Feel free to consult them with any gear malfunction or similar issues.

11

Can I share my gear with other participants?

Yes. Participants sharing equipment must inform the organizing staff at the Check-in. Gear that can be shared includes the required tents, iso butane/alcohol stoves, compasses, and first aid kits.

Participants sharing the required gear must cross the finish line within a time difference of no more than 30 minutes from the first to the last group member.

Hikers exercising

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HIGHLANDER ADVENTURE

245 Park Avenue, New York

info@highlanderadventure.com