Terms of Service
WAIVERS
TRANSFER
If you want to transfer your registration to another participant or transfer to another event, please read below and follow the rules.
PARTICIPANT TRANSFER
- Transferring event participation to another person is permitted for individual and team registrations.
- Once the registration is transferred, the new participant forfeits their eligibility for the right to:
- Participant re-transfer
- Event transfer
- A full or partial refund
- Deferring
- For participant transfer, there is an extra fee of $ 35 USD (+ 7% Active.com Registration platform fee) which will be paid by the new participant, not the participant who originally paid the registration fee
- Participant transfer is permitted up to 15 days before the start of the event. Check deadlines HERE.
EVENT TRANSFER
- Transfers are only permitted to other events in the same event country organization and during the same calendar year.
- Once the event transfer has been redeemed, the participant forfeits their eligibility for the right to:
- Participant re-transfer
- Event re-transfer
- A full or partial refund
- Deferring
- Transfers to other countries are NOT permitted.
- For an event transfer there is an extra fee of $35 USD (+ 7% Active.com Registration platform fee)
- If a participant is transferring from a higher-priced event to a lower-priced event, the participant will not be refunded the price difference
- If a participant is transferring from a lower-priced event into a higher-priced event, the participant will be required to pay the difference in addition to an extra fee of $35 USD (+ 7% Active.com Registration platform fee)
- A transfer into sold-out events is not permitted
- The transfer option is only available for individual entries, and is NOT valid for promo and group entries
- Participants can transfer out of an event up to 45 days prior to the start of the event (the event the participant initially registered for). Check deadlines HERE.
TRANSFER PROCESS
Please follow the next steps if you want to transfer into another event:
- Fill out the event transfer or the person transfer form located at the end of this page or here
- Once you submit the form you will receive a confirmation email from Active
- Please check your junk folder as well. If you haven’t received your confirmation email, please complete the form again or contact usa@highlanderadventure.com
- Your request will be processed within 5 business days; you will receive a separate email from Active containing a personalized registration link for the new event
- Once you redeem the invitation, you will receive one last confirmation email from Active
WITHDRAWAL
If you want to withdraw your registration, please read below, and follow the rules listed.
WITHDRAWAL FROM THE EVENT
If you need to withdraw from the event, please note that you must submit the request before the deadline, as follows:
- Up to 45 days before the event for a 50% refund of the entry fee
- Withdrawal within 45 days of the event is nonrefundable (medical issues are not excluded)
Check deadlines HERE.
Fees will be refunded to the Credit Card used for the registration.
Please note that a credit card refund can take up to 3-5 days.
The withdrawal option with the refund is only available for individual entries and is NOT valid for promo and group entries.
WITHDRAWAL PROCESS
To withdrawal from the event, please follow these steps:
- Fill out the withdrawal form located at the end of this page, or here
- Once you submit the form you will receive a confirmation email from Active
- Please check your junk folder as well. If you haven’t received a confirmation email, please complete out the form again or contact usa@highlanderadventure.com
- Your request will be processed within 5 business days, and you will receive a separate email from the local event team once the refund has been initiated
- You will receive another email from Active with a cancellation confirmation
ACTIVE REFUND
ACTIVE Refund is an option that provides participants' registration fees (together with any additional fees confirmed at the time of purchasing ACTIVE Refund) to be eligible for a refund in case of participants' cancellations.
Please note, in case the organizer cancels the event, the participant is not eligible for an ACTIVE Refund.
Participant is able to purchase ACTIVE Refund when making a booking for a certain event. This optional purchase is available at checkout and equals 15% of the registration fee.
Refund requests must be submitted no later than midnight forty-eight (48) hours prior to the activity start date.
The full eligibility and criteria associated with making a valid ACTIVE Refund request are set out in detail in these Terms.
DEFERRAL
To defer your registration, please read the following rules:
DEFERRAL OPTION
- Deferrals are only permitted for events in the same event country organization in the next calendar year
- Option to defer registration to next year is permitted for individual registrations and group registrations (and only if the entire group will defer)
- Once deferral has been requested, the participant forfeits their eligibility for the right to:
- Participant transfer
- Event transfer
- A full or partial refund
- Re-deferring
- The deferral option is permitted up to 45 days before the start of the event. Check deadlines HERE.
DEFERRAL PROCESS
- Please follow the next steps if you want to defer from the event:
- Fill out the deferral form located at the end of this page or here
- Once you submit the form, you will receive a confirmation email from Active
- Please check your junk folder as well. If you haven’t received a confirmation email, please complete the form again or contact usa@highlanderadventure.com
- Your request will be processed within 5 business days, and you will receive a separate email from the local event team once the deferral is initiated. You will receive a new link for registration once registrations for the next year are open
- You will receive another email from Active with a deferral confirmation
PAYMENT OPTION PLAN
If you wish to register with a Payment option plan, please read the following rules:
PAYMENT OPTION PLAN RULES AND REGULATIONS
- Transfer to other events in the same country organization will be permitted once all three payments are received
- Withdrawal option: the withdrawal rules apply only if all three payments are received (50% refund up to 45 days before the start of the event)
- A Payment Option Plan is available only up to 90 days before the event date
- A Payment Option Plan is available only for HIGHLANDER 5DAYS and HIGHLANDER 3DAYS events
- A Payment Option Plan is available only for individual entries
- A Payment Option Plan is NOT available for Gift Card payment
PAYMENT OPTION PLAN PROCESS
- This option will be available for you to choose during the registration process in the payment section
- After registering, log into your Active profile - My Events to view current payment plans, update your credit card, or pay the remaining balance
EVENT CANCELLATION
- If the Event producer defers or cancels the event before the start of the event for reasons beyond the control of Event Producer (acts of God and the elements, including without limitation, wind, rough water, rain, hail, hurricane, tornado, earthquake, acts of terrorism, fire, threatened or actual strike, labor difficulty, work stoppage, insurrection, war, public disaster, flood, unavoidable casualty, race course conditions, or any other cause beyond the control of the Event Producer) participants' registration is deferred to a new date of the same event and format.
- If the Event producer defers, changes, or cancels the event before the start of the event for reasons within the control of the Event Producer (other causes not mentioned above) participants are eligible to receive a full refund (excluding 7% of Active.com Registration platform fee)
BY REGISTERING PARTICIPANTS UNDERSTAND AND CONFIRM:
- All the Terms of Service written above.
- Event Producer reserves the right, in its sole and complete discretion, to deny entry, revoke the entry application of any applicant at any time, and/or to disqualify any individual from the Event. Applicant expressly waives any claim for damages arising from the denial or revocation of an entry application exceeding the amount of the entry fee.
- In no event may participant (or anyone else on their behalf) without the prior written consent of Event Producer, Avantura života d.o.o., its assignees, or its designees: (a) use any intellectual property of Event Producer, Avantura života d.o.o. and/or its affiliates, including, but not limited to, the HIGHLANDER marks and names (COLLECTIVELY IPs) and/or any words or marks that refer to, or are suggestive of, or confusingly similar to, the Event, any Event logo, Event name, Event location, Event date, or Event distance (collectively, “Event IP”), or (b) sell, market, distribute, or produce any products, events, merchandise, websites, or services that are Event-branded, or branded or marked using (i) any Event logo, (ii) any Event name, (iii) any Event IP, or (iv) or any IP (including without limitation the word “HIGHLANDER” or any foreign translation thereof as a prefix for, or component of, any event, trade name, trademark, organization name, club name, or brand of any kind, in each case in any way related to training, coaching, or any hiking or backpacking sports).
- This Terms of Service are subject to application of the Croatian law and shall be interpreted in accordance with the provisions of the Croatian law, excluding the application of United Nations Convention on Contracts for the International Sale of Goods (Vienna, 1980) (CISG) and application of the provisions of the conflict of laws in accordance with the private international law. All disputes arising from this Agreement, including disputes pertaining to the issues of lawful creation, breach, or termination of this Agreement, as well as legal consequences arising thereof, shall be instructed to resolve the matter through conciliation in accordance with the Rules of Conciliation of the Croatian Chamber of Economy in force. In case these disputes are not resolved through conciliation within 30 (thirty) days from the day of submitting the motion to initiate conciliation procedure or within a different deadline agreed to by the parties, these disputes shall be resolved through arbitration in accordance with the Rules of Arbitration of the Permanent Arbitration Court of the Croatian Chamber of Economy (Zagreb Rules). For disputes whose value amounts up to (including) EUR 500,000.00 (in writing: five hundred thousand euros), the number of arbitrators shall be one. For disputes whose value is greater than EUR 500,000.00 (in writing: five hundred thousand euros), the number of arbitrators shall be three. The applicable law shall be the law of the Republic of Croatia.
- The language of the arbitration proceeding shall be Croatian. The place of arbitration shall be Zagreb, the Republic of Croatia. The person authorized for appointment shall be the President of the Permanent Arbitration Court of the Croatian Chamber of Economy.
- Participants acknowledge and confirm their liability for compensation for any damage to others’ property and/or material and/or non-material damage caused by injury or death of third persons (including, but not limited to other Event participants, employees/representatives of the Released Parties and similar) that may result from their actions and/or inaction.
for TRANSFER, WITHDRAWAL, AND DEFERRAL FORMS
CLICK HEREGeneral questions
01
What do I receive when I complete HIGHLANDER?
If you complete any HIGHLANDER format successfully, you will receive a unique experience to remember every time you look up in the sky, lifetime friends, a HIGHLANDER Title, Pin, Patch, and Certificate.
02
What is the cutoff time?
This is a backpacking adventure, not a race.
- All formats finish on June 27th, 2026.
03
Will HIGHLANDER take place in the event of bad/inclement weather?
Yes.
REGISTRATIONS - CHECK-IN - START
01
How do I register?
To register for the event, complete the registration form on the event website and submit using the REGISTER NOW button.
Payments are made online only using a debit or credit card.
Capacity is limited, make sure you don't miss your slot and register now for the Adventure of a Lifetime!
02
How can I register as a team?
You can register as a team using Team registration (Buy 3, Get 1 FREE):
- 'Buy 3, Get 1 FREE' means that the team of 4 is registered - 3 registrations are purchased and 1 is complimentary.
- Choose a member of your team that will make the purchase of the whole group. Congratulations, you are now a Team Captain. During the purchase, you are asked to name the team and make a password.
- You share the name and the password with the other 3 people in your team, that register as Team Members.
- Team Members register with a price of $0 but need Team's name and password in order to register.
- The maximum in 'Buy 3, Get 1 FREE' is 4 people. There can be less, but not more. In case of fewer people, the group is not entitled to the price deduction.
04
Can someone else register for me?
No, all participants must come to Registration in person during open hours for the Registration Check-in and to personally sign the event waiver.
05
Is there a minimum age to participate?
Minors are permitted at the event with a parent/guardian. Please download the document attached below, complete the document with the necessary information and save it as a PDF. Once you complete the registration and the payment for a parent/guardian and a minor, please, contact the organizer at usa@highlanderadventure.com to send the PDF file and get further instructions.
The minors' age limit differs by the format. Please check the age limit below.
Consents for Minor to participate:
- from 12 years old - HIGHLANDER 5DAY Big Bear Lake
- from 10 years old - HIGHLANDER 3DAY Big Bear Lake
- from 8 years old - HIGHLANDER 2DAY Big Bear Lake
- from 8 years old - HIGHLANDER 1DAY Big Bear Lake
06
I have not received the confirmation e-mail – where can I find it?
The confirmation email is automatically sent after submitting the payment. Check your inbox and spam folders, and if confirmation is not found, please contact usa@highlanderadventure.com.
07
How do I change my personal details (address, e-mail…)?
If this is your first time registering for an event on the Active.com platform, you will create an Active profile. Here you will have access to all registered events, and you can edit some of your personal details.
- Log in to https://myevents.active.com.
- Scroll through the list of registered events
- Choose “Edit Registration Information”
- Make changes to custom questions etc.
- Save changes
If you need to change other information (such as an email address), please contact usa@highlanderadventure.com.
08
What is the onsite check-in procedure?
All participants must check-in in person at the event before the start to collect the Participant Kit and food. We do not send out the Participant Kit by mail. You will also receive an email with Registration Check-in information one week before the event.
09
Will you be providing transportation to the Check-in and/or Start?
Participants need to come to the Check-in with their own transport.
The hike starts in a different location than the Check-in. You can only reach the Start by using our provided shuttle bus from the official event parking lot.
Check Travel and Accommodation section for a detailed schedule of the buses.
10
I will be staying in California after the event. Will HIGHLANDER provide transportation to my next destination after the event?
No. The Organizer will only provide transportation to the HIGHLANDER start line and then back to the parking lot on the final day. Any other transportation arrangements are your responsibility.
WHAT TO BRING
01
What food is provided?
For each participant, the Organizer will provide camping food, distributed at Check-In and each Campground. There is a specific field in the registration form that includes diet preferences. A vegan option will be available at all checkpoints. A gluten-free option, however, will not be available.
We all have unique eating habits so if you have a special diet please bring it with you.
If you are participating with your dog, please keep in mind dog food is not provided.
02
Can I bring my dog?
Of course!
However, take into consideration it might still be pretty hot and unless the dog is acclimated to the heat, overheating might be a challenge.
Be sure your dog stays well hydrated. You will likely need to carry 1.5 to 2 times the amount of water you would normally bring for yourself alone. As a general guideline, plan for up to 2 liters of water every 1–2 hours, shared between you and your dog - adjusting for the dog’s size, trail difficulty, and heat intensity.
There is no extra registration fee required but please note the dog food is your responsibility.
Your dog must always be kept on a leash, even in the camping area where they must be taken outside of the camping area to relieve themselves. Dogs are not allowed inside any buildings including restrooms and dining halls.
03
Can I bring my drone?
We are aware some of you might want to capture your Adventure of a Lifetime by using a drone, however, we must point out that drones are, unfortunately, not allowed.
04
What type of clothing should I pack?
Temperatures in the San Bernardino Mountains in June are between 80°F (27°C) and 40°F (5°C). Weather is typically a clear sky, dry and sunny with a very low percentage of humidity and low chances of rain. For more details on the current weather situation, we recommend you check the Weather forecast for Big Bear Lake, CA.
To be safe, we recommend you prepare for all types of weather as well as you can.
THE ROUTE
01
I have never hiked, but I feel physically ready. Can I register?
Of course! HIGHLANDER is not for professional hikers and mountaineers only. It welcomes nature lovers hungry for activity and adventure. HIGHLANDER is very safe and not overly challenging. A minimum of hiking experience is required. We suggest starting a training plan in the months before the event.
02
How can I best prepare for HIGHLANDER Big Bear Lake?
All participants should be physically prepared to tackle the route. We recommend 60-120 miles of light backpacking in the months before HIGHLANDER to prepare for the trail. Above all, you must be able to carry a heavy backpack (practice with 11-15 lbs and increase gradually to 33-37 lbs). Make sure you can walk comfortably in your backpacking footwear and break them in prior to the event.
Find more information on how to get ready here.
03
Is there cellular service on the course?
There is spotty coverage for most of the course.
04
How difficult is it to stay on the trail?
Most backpacking trails in the San Bernardino Mountains are marked, but some short sections of the route have some less-traveled paths where you need to stay more aware of your bearings. It is important to follow markers and official backpacking trails. Always keep a map on hand and follow using your navigational device to stay on course and arrive safely at your destination.
05
Do I have to stop at each checkpoint?
You must collect all the checkpoint stamps. Checkpoints are open at specific times. Staff will stamp your HIGHLANDER ID. During the checkpoints’ working hours, our staff will help you obtain your HIGHLANDER checkpoint stamp, water, and food. Please know that if you don’t manage to get the checkpoint stamp, you are disqualified and are not entitled to the HIGHLANDER Title, Pin, Patch, or Certificate. Checkpoint stamp collection is the sole responsibility of the participant.
06
Do I have to set up my tent close to checkpoints?
Bivouacking is allowed only inside the designated campgrounds.
07
Can I sleep in mountain lodges or huts?
No. Sleeping is only permitted in tents and in sleeping bags which are mandatory HIGHLANDER gear for all participants. Mountain lodges and huts have limited space and could not accommodate all HIGHLANDER participants. Sleeping in a tent is a special experience and one of the best parts of a true backpacking adventure.
08
Are hiking poles a good idea?
A great idea!
09
What if I have gear trouble?
Checkpoint staff are trained for such cases. Feel free to consult them with any gear malfunction or similar issues.
10
Can I share my gear with other participants?
Yes. Participants sharing equipment must inform the organizing staff at Registration Check-in - Event week. Gear that can be shared includes the required tents, isobutane/alcohol stoves, compasses, and first aid kits. Participants sharing the required gear must cross the finish line within a time difference of no more than 30 minutes from the first to the last group member.
11
Who do I contact in case of any questions?
Please contact the organizer at usa@highlanderadventure.com.

